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FREQUENTLY ASKED QUESTIONS

Do you repair personal computers?

Yes! We are proud to help both businesses and individuals with their unique needs.

I accidentally deleted my files! Can you get them back?

Maybe. We are experts in data recovery and have retrieved hundreds of deleted files for users. However there are many factors that affect our ability to recover files. First STOP using the device you deleted the files from. Second CALL us so an expert technician can assess your situation and make the right recommendation on how to proceed.

My computer won’t recognize my USB device

First step is to try the device in another USB port. You may also check to see if other USB devices are recognized, or if the USB device works on someone else’s computer. If this doesn’t help please give us a call so we can help you troubleshoot further.

My printer won’t print

First try turning the printer off and on. Unplug the printer and plug it back in. Check that all cables are securely plugged into the printer. Check your printer’s print queue by looking for the printer icon in the system tray and double-clicking it. The print queue shows you the status of each job as well as the general status of your printer. Ensure that ‘Use Printer Offline’ isn’t checked. If your problem still persists give us a call so we can troubleshoot further.

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